This Privacy Policy explains how GovSwift (“we,” “our,” or “us”) collects, uses, and protects your information when you use our website and services (“Services”). By using our Services, you agree to the practices described here.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information you provide directly, such as:
- Name
- Email address
- Phone number
- Address
- Application details
- Identification information required for form preparation
Technical Information
We may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking data
Documents
If you upload forms or documents, we store them securely to assist with your application.
2. How We Use Your Information
We use your information to:
- Provide and operate our Services
- Prepare and assist with applications
- Communicate with you
- Improve our website and tools
- Protect against fraud and unauthorized activity
We do not sell your personal information to third parties.
3. Information Sharing
We may share your information with:
- Government agencies when needed to complete your application
- Trusted service providers (payment processors, hosting, support tools)
- Legal authorities when required by law
We only share the minimum information necessary to complete the requested service.
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no online system is completely secure, and we cannot guarantee absolute protection.
5. Your Choices
You may:
- Request access to your data
- Request correction of inaccurate information
- Request deletion of certain information (some data cannot be deleted if required for legal, operational, or fraud-prevention purposes)
- Opt out of marketing emails
Requests can be sent to [email protected].
6. Data Retention
We retain your information only as long as necessary to deliver the Services, meet legal obligations, and maintain business records.
7. Children’s Privacy
Our Services are not intended for anyone under 18. We do not knowingly collect information from children.
8. Third-Party Services
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
10. Contact Information
For any questions about this Privacy Policy, contact:
[email protected]
SMS Communications & Mobile Information
If you opt in to receive SMS messages from GovSwift, we may send you text messages related to your account, application status updates, reminders, and promotional offers.
By providing your phone number and opting in, you consent to receive recurring automated text messages from GovSwift at the number provided. Message frequency varies. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. For assistance, reply HELP or contact us through our website.
Your mobile information will not be sold, rented, or shared with third parties for their marketing purposes. We may share your information with service providers who assist us in delivering SMS communications, but only to the extent necessary to provide those services.
Consent to receive SMS messages is not a condition of purchase.